SUPPORT

We are here to help you get the most out of your product and troubleshoot any issues you may have.

General SAFETY GUIDeLINES

  • ALWAYS operate your product with safety in mind first, for yourself, others and the environment.
  • ALWAYS consider your hearing and listen at appropriate volume levels that support against hearing damage or loss.
  • ALWAYS be present and attentive while charging any battery powered electronic device and don’t overcharge from the recommended charge time frame.

 

Here are some general tips and ‘how to’ videos to help you get started, answer any questions or troubleshoot issues. Simply choose the product below to get started. If you need further assistance, feel free to shoot us an email or give us a call.

UNDERWATER AUDIO

Not Below 3m

For safety reasons, all underwater earphones that create a tight seal should not be used below 10 feet (3m).

Be Aware Of Hazards

While swimming with headphones on, always remain aware of your surroundings, other people and potential hazards.

Time To Get It Right

To maximise sound quality from products, spend time trying out the different varieties of earbuds provided, to find the style that best suits your ears.